Privacy Policy

1. Information We Collect

To provide the drilling fluids management service, we collect:

• Account information: Email, name, profile details, and authentication data when you register or sign in
• Operational data: Information you enter into the Service, such as well names and locations, fluid system parameters, mixing records, and generated or uploaded reports
• Usage data: How you use the application (for example, actions within the dashboard, feature usage, and session information) to operate, secure, and improve the Service
• Technical data: IP address, browser type, device identifiers, and similar data collected automatically for security and reliability

2. How We Use Information

We use the information above to provide and maintain FlowMaster DF, authenticate users, store and display your operational records, generate reports you request, communicate with you about your account, detect abuse, comply with legal obligations, and improve the product.

3. Sharing With Service Providers

We use trusted third parties to host the Service, send transactional email, process authentication, and perform similar infrastructure functions. These providers process data only on our instructions and under appropriate confidentiality and security commitments.

We do not sell your personal information. We may disclose information when required by law, to protect our rights and users, or with your consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; we encourage you to use strong passwords and protect your account credentials.

5. Data Retention

We retain your information for as long as your account is active and as needed to provide the Service and fulfill the purposes described in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data, subject to legal exceptions
• Opt out of certain non-essential communications
• Export your data in a portable format where we offer that capability

Depending on where you live, additional rights may apply under local privacy laws.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: [email protected]