Terms of Service

1. Acceptance of Terms

By accessing and using FlowMaster DF ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use the Service.

2. Description of Service

FlowMaster DF is a cloud-based drilling fluids management platform that helps you monitor wells, manage fluid systems, coordinate mixing operations, and produce operational reports. The Service is provided on an "as is" basis.

3. Not Professional Advice

The Service is a software tool for organizing and tracking information. It does not replace qualified engineering, geology, or safety judgment, regulatory compliance review, or site-specific professional advice. You are solely responsible for decisions made in connection with drilling and fluid operations.

4. User Accounts

To access certain features of the Service, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Notifying us immediately of any unauthorized use

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Misrepresent operational data or mislead others
• Infringe on intellectual property rights of others
• Upload malicious code or attempt to compromise the Service
• Probe, scan, or test the vulnerability of our systems without authorization
• Resell or redistribute the Service without permission

6. Content and Intellectual Property

You retain ownership of the operational data and content you submit (such as well records, fluid parameters, and reports). You grant us a license to host, process, and display that content solely to provide and improve the Service.

The Service, including its design, features, and technology, is protected by copyright, trademark, and other intellectual property laws.

7. Credits, Subscriptions, and Payment

Certain features may require a paid plan, credits, or subscription. Fees, billing cycles, and refund rules will be presented at purchase where applicable. Unless otherwise stated or required by law, fees are non-refundable.

8. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may suspend or terminate the Service for maintenance, updates, or other operational reasons.

9. Limitation of Liability

To the fullest extent permitted by law, FlowMaster DF and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including reliance on data displayed in the application.

10. Termination

We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these terms. You may also terminate your account at any time.

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction where FlowMaster DF operates, without regard to conflict of law principles.

14. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: [email protected]